If the status of your debit card account is found to be "Only Receive, No Payment" or "No Receive, No Payment", it may be due to the inability to verify the authenticity of the identity information or judicial freeze, etc. It is recommended that The card owner brings his/her valid ID and debit card to any ABC branch to verify the specific reason.

If it is our bank’s credit card, please call the credit card’s 24-hour customer service hotline for enquiry.

(Answer time: August 19, 2021. In case of business changes, please refer to the actual situation.)