1. Go to JD first. Then click the login option.

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2. Enter JD.COM's account and password on the login page, and then click Login to log in to JD.COM with your personal account.

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3. After logging in, click the customer service option in the upper right corner.

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4. Click online customer service in the menu bar to enter the next page.

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5. Then choose account service in the dialogue with JD.COM customer service.

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6. Then enter the information needed to close the excitement bar and send it to JD.COM Customer Service.

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7. Then JD.COM Customer Service will send a link, click this link to enter.

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8. Then continue to click the white bar option to enter the chat page of Jingdong Financial Customer Service.

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9. Re-enter the demand information for closing JD.COM White Bar, and then follow the customer service prompts.

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