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Is there any handling fee for reporting the loss of China Construction Bank credit card?

Yes, China Construction Bank’s credit card loss reporting fee is 50 yuan/card. At the same time, if you apply for card replacement, except for some cards that require card production fees (standard IC cards: 10 yuan/card, non-standard cards: 50 yuan/card), the rest are free of charge. China Construction Bank customer service reminder: The charge standards for reporting loss of special credit card products shall be subject to further notice from our bank. Moreover, after a credit card is reported as lost, you cannot apply for cancellation, but can only apply for a replacement card.

How to report the loss of a CCB credit card and get a replacement?

1. Report loss through mobile banking: Open and log in to CCB Mobile Banking, click "Credit Card - Credit Card Management - Credit Card Loss Report" in sequence, and follow the prompts on the page.

2. Report loss through the WeChat official account: Follow the WeChat official account "China Construction Bank", enter and send "Credit Card Loss Report" in the dialog box, and click the pop-up loss report link.

3. Report loss via telephone banking: Dial the CCB customer service hotline 95533 and follow the voice prompts to report the loss.

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