Manual customer service hotline for China Merchants Bank credit card:

1. 24-hour service hotline for China Merchants Bank credit card: 400-820-5555;

2. 24-hour commercial card service hotline Dedicated hotline: 400-820-5558;

3. Credit card outbound service hotline: 4001695555, 4001395555, 4001195555;

4. Black gold VIP 24-hour dedicated hotline: 400-988-9888;

5. Unlimited VIP 24-hour hotline: 400-800-0888;

6. Express Platinum VIP 24-hour hotline: 400-809-5555;

7. Platinum VIP 24-hour hotline: 400-888-5555.

Extended information:

When making domestic calls from abroad, you need to dial the "international prefix". There is usually an overseas hotline printed on the back of the credit card, for example: +86-4008205555, where the "+ ” means the international prefix. The international prefix is ??not fixed and may be different for different operators in different countries. It is recommended that you confirm with your mobile phone operator how to make 400 calls overseas before going abroad. If you are already overseas, please contact the local operator or hotel staff for enquiries.

Alternatively, you can try dialing the international prefix overseas. The most likely international prefix is ??"00" or "+". That is: you can try dialing "0086xxxxxxxxxx" or "+86xxxxxxxxxx". (Note: Long press the "0" key on your mobile phone to press "+")

Reference: China Merchants Bank Credit Card Official Website - Overseas Calling Service Hotline