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Why can’t I choose a credit card for Alipay payment?

If you cannot select a credit card when paying with Alipay, it may be because the merchant's payment code does not support credit card payment, the credit card status is abnormal, or the payment limit of the credit card has reached the upper limit, etc.

The user's transaction is risky, suspected of cashing out, etc. The system believes that this transaction requires other payment methods, and will also turn off the credit card payment function. Users can pay normally if they choose other payment methods.

You can seek help through Alipay’s official customer service. Alipay official customer service will assist users to solve payment problems, explain the specific reasons for restrictions, and available payment methods.