If you are a user who already holds a CMB credit card, you can log in to CMB Credit Card Center directly. In the column of "Credit Card Application" in official website of China Merchants Bank, the credit card marked with "Express" can be used directly online, without mailing the application form or providing the work certificate and identification documents again. After receiving the application materials, China Merchants Bank Credit Card Center generally needs 10 working days for review. After the approved card is issued, the customer will be reminded by SMS.
Therefore, if you haven't received a reply from the bank staff for more than 10 days, I suggest you call the customer service phone of China Merchants Bank Credit Card Center to ask about the specific situation and see if you need to reapply.