1. How to collect overdue accounts

Personal experience varies greatly depending on the nature of the company and the collection unit, and is for reference only

1. Let the finance department collect all debts The payment unit prints the details according to the account order

2. Find the corresponding business manager to confirm whether the account amount is correct and send a reconciliation letter. If the other party does not reply, please use the special delivery method to return the signature

You can add a paragraph to the reconciliation letter: If you don’t reply, it will be deemed that the reconciliation is correct

3. The salesperson calls and sends a collection letter

4. The businessman goes to the debtor unit in person and takes photos. The company's production status, vehicles and fixed assets are materials with strong liquidity

Once the legal procedures are fulfilled, the payment for goods can be offset

5. If the reminder is invalid for more than two years, the law will be enforced immediately Procedure

6. If the other party agrees to pay in the near future, the other party should immediately follow up and pursue it until the payment reaches the account.

7. The working skills of the reminder also need to be trained. Here is a simple example. : For example, if the other party said that the money will be paid in two days, the collector must keep up with the words: How much should I pay in two days? Is today the 14th or the 17th? Is the 17th and Sunday the 18th the payment sure?

That’s all I can think of

2. How to receive collection orders?

You can go to Jitianxia to receive collection orders.

1. Collection companies must have a business license to receive collection cases under the company. The collection company registers as an enterprise user on the platform. The type is a collection company. After passing the real-name authentication of the system and passing the review, it can register on the platform. Take orders and grab orders online.

2. Collection companies must abide by the relevant rules of the platform when accepting and seizing orders on the platform, and do not maliciously seize orders. The system will set the number of orders received based on the collection rate.

3. The collection company can earn commission after successful collection.

4. Jingtianxia mainly provides sources of collection cases such as property fee arrears, overdue small online loans, overdue credit cards, debt collection on IOUs and commercial debts arising from private loans, and commercial debt collection. JiTianXia is a debt collection technology service platform that actively responds to the country’s call to promote a culture of integrity, establish a style of integrity, build a solid foundation of integrity, create an honest society, and build a credit China. The platform is committed to solving various credit and debt problems and with a large-scale Supported by data collection tools, it provides lawyers to receive orders and collection companies to receive orders. It provides lawyers and collection companies with sources of debt cases and collects to earn commissions.

3. Collection methods for overdue customers

Collection methods for overdue customers: 1. Correct your mentality and actively take the initiative in collection. It is an indisputable fact that loan collection is difficult, and for this reason, many When collection agents go to customers to collect debts, they unconsciously behave as if they are asking others to do things. They lack confidence, are timid before going into battle, and even speak shyly and hesitantly. This situation instead encourages customers to delay, refuse to repay, and set up repayment obstacles. If you want to achieve good collection results, you must first set your position. From the meeting and the first sentence, you must establish a dominant mentality and take the initiative. 2. Understand the customer’s movement trajectory and seize the opportunity to collect money. You must try to understand the customer’s movement patterns, comings and goings, work and leisure places, and go to the door when you accurately understand where they are; you must be good at observing words and expressions, and grasp the timing and timing of speaking. Heat. Collection at the right time will often get twice the result with half the effort. 3. Strengthen confidence and let customers with debts give up any thoughts of delaying, refusing, pushing, or hiding. When urging customers to pay, the company’s high emphasis on debt management and the diversification of collection methods (including the intervention of public prosecutors and law) and other strong Show your attitude and measures, and tell the other party in a firm tone that you will pursue the debt to the end even if it costs a lot of money, thereby warning the customer to give up the idea of ????escaping the debt. 4. When you go to a customer to collect debts, don’t walk away when you see that the customer has another customer. Some collection staff always consider the customers, for fear of damaging the customer’s image by collecting debts themselves. But if you think about him, he will think that you are relying on him, so he will neglect you. You must explain your purpose of visit and wait nearby. This is often helpful in collecting debts. 5. See through the delaying tactics of trying to please customers when meeting them but actually want to default on the debt. Sometimes customers will pretend to ask you to wait for a moment while they pick up the phone to contact you. But after a round, nine times out of ten, you will be empty-handed. At this time, he will say sorry to you, and on the other hand, he will also say that he has tried his best. Faced with this kind of delaying strategy, you must emphasize the exact time of repayment and increase the sense of urgency for repayment.

6. When collecting debts, you can add the damage caused to you and related personnel due to the customer's debt. While properly understanding the customer's difficulties, you must also let the customer understand your own difficulties. You can say that because the customer did not repay, the company You haven't received your salary for several months, and even the business department manager's salary has been deducted in half. When speaking, you should look serious and strive to move people emotionally and understand them rationally. 7. You can play the bank's card and explain the penalties that overdue customers will receive. Prepare effective written information in advance to explain the bank's penalty measures for overdue customers. Customers are required to repay within a certain period, otherwise greater losses will result. 8. Depending on the customer's enthusiasm for repaying the debt, collection methods will be used respectively. Customers who usually repay on time should be contacted in a timely manner at their agreed repayment time to ensure that the repayment is actually received. For customers who are unfavorable in repayment, they must work hard before the agreed repayment date, and bring accurate repayment data and information when they come to collect collection. If the other party always says that they have no money, it is necessary to find ways to plant "insiders" in order to obtain useful information.

IV. Collection Methods for Overdue Customers

Collection Methods for Overdue Customers:

1. Correct your mentality and actively take the initiative in collection

It is for this reason that many debt collectors unconsciously act like they are asking others to do something for them when they go to the customer's office to collect debts. They lack confidence, are timid before going into battle, and even speak shyly and hesitantly. This state instead prompts customers to delay or refuse repayment.

If you want to achieve good collection results, you must establish a dominant mentality and take the initiative at the beginning of the sentence.

2. Understand the customer's movement trajectory and seize the opportunity to collect money

We must try to understand the customer's movement patterns, comings and goings, work and leisure places, and accurately understand where they are. Always speak with your head in front of the door; be good at observing words and emotions, and grasp the timing and intensity of your speech. Collection at the right time will often get twice the result with half the effort.

3. Firmly adhere to the thoughts of procrastination, denial, pushback and hiding

In the great emphasis on debt management and the various attitudes and measures of collection methods, we must firmly deal with debts. Even if you spend a lot of money on behalf of the account, you can give up the idea of ????escaping the debt.

4. When going to the customer to collect debt, the customer will walk away

Some collection staff always consider the customer at all times, for fear of damaging their own image. But if you think about him, he will think that you are relying on him, so he will understand and wait nearby. This is often beneficial to collecting debts.

5. See through all the ways customers can beg for money during meetings

Sometimes customers will pretend to ask you to wait for a moment and then pick up the phone to contact you. Hands empty. At this time, he will say sorry to you, and on the other hand, he will also say that he has tried his best. Faced with this kind of delaying strategy, you must emphasize the exact time of repayment and increase the sense of urgency for repayment.

6. When collecting debts, you can add the damage caused to yourself and related personnel due to the customer's debt

While properly understanding the customer's difficulties, you must also let the customer understand you You can say that the difficulty is that you haven't received your salary for several months because of the customer, and even the sales manager's salary has been deducted in half. When complaining, you should look serious and strive to be emotional.

7. You can play the bank's card and explain the penalties that overdue customers will receive

Prepare effective written information in advance , explaining the bank's penalty measures for overdue customers. Require customers to repay within a certain period, otherwise they will be charged

8. According to the customer's repayment method

Contact customers who usually repay on time to facilitate the repayment. You must work hard before the payment date, and bring accurate repayment data and funds when you come to collect money. You must find ways to arrange "insiders" in order to obtain useful information.