Just go to the Yangchengtong customer service point.
Customer Service Center:
1. Donghuadong Customer Service Center: No. 37, Chelu Road, Donghuadong Road, Yuexiu District, Guangzhou
2. Renminbei Customer Service Center: No. 466, Renmin North Road, Guangzhou
3. Park Front Customer Service Center: Exit J in Park Front Subway Station, Zhongshan 5th Road (inside the subway station)
4. Tiyu West Customer Service Center: Exit G of Guangzhou Tiyuxi Metro Station (inside the subway station)
5. Baiyun Cultural Plaza Customer Service Center: Direction to Exit C of Baiyun Cultural Plaza Metro Station on Metro Line 2 (store number: BYW-2- 5S)
6. Zoo Customer Service Center: Exit C in the subway zoo station, shop number: DWY-5-4S
7. Kecun Customer Service Center: in the Kecun subway station , Shop number: KC-3-1S
8. Yuzhu Station Customer Service Center: Shop in Yuzhu Station of Metro Line 5 (direction of Exit C in the subway station, shop number: YZ-5-2S) < /p>
9. Guangzhou East Railway Station Customer Service Center: In the direction of HJ Exit in Guangzhou East Metro Station, shop number: GZDZ-3-6S
10. Huadiwan Customer Service Center: Metro Huadiwan In the direction of exit AD of the station, shop number: HDW-1-7S
11. Huangge Automobile City Station Customer Service Center: In the direction of exit A of Huangge Automobile City Station of the subway, shop number: HGQCC-4-2S
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12. Hanxi Changlong Station Customer Service Center: Direction to Exit C of Hanxi Changlong Station on Metro Line 3, shop number: HXCL-3-6S
Note: Former Guangwei Customer Service Center Canceled