More and more people are using credit cards now. Credit cards facilitate all aspects of our lives. Due to the feature of credit cards for early consumption, a small number of people suffer from irrational consumption, excessive consumption or lack of funds. Or for some reason, the capital chain is broken and the credit card consumption bill cannot be returned within a short period of time, resulting in an overdue credit card. The bank will not only report the overdue credit card to the credit report and leave a bad record in the credit report, but the bank will also try its best to collect the debt. Sui said the bank's approach is relatively It is more formal than a small loan, but if the credit card is overdue, there will still be a lot of trouble!
For banks, there are three types of people who fail to repay their credit cards on time: overdue, seriously overdue, and malicious arrears. For people with overdue credit cards, there are three types: forgetting to pay back, having no money to pay back, and not wanting to pay back. Banks will treat different types of overdue cardholders in different ways at different stages. Banks will also have a step-by-step process for collecting overdue credit cards. First of all, they must be courteous and then aggressive. After all, why go to war when a problem can be solved calmly? Next, I will tell you about the bank's collection process and see how the bank collects overdue credit cards.
The first type of collection
The last repayment date of a credit card has a certain period. Generally, banks automatically default to 1-3 natural days after the repayment date (specifically You need to consult the bank customer service for time) During this period, the bank will not collect debts. Repaying the debt within the specified period will not have any adverse impact on the credit report, nor will it affect the future use of the credit card. This is the bank's default grace period. Repayment The bank will then act as if nothing happened.
The second type of collection
If the debt is not returned within 15 days after the due period, the bank will not just sit idly by and ignore it. At this stage, most banks will do the same. The customer service will send a text message or call to remind the cardholder. The normal reminder content is to tell you how much money you need to repay now and tell you to repay it as soon as possible to avoid affecting your credit report. The bank is still very polite at this stage. Of course, the bank will not show any kindness at this time. It is already calculating your interest and late payment fees. It is very likely that the bank has uploaded your overdue behavior to the credit report and listed it as a risk control exception. List. (Some banks, such as Ping An and Pudong Development Bank, will upload overdue records of unpaid debts before the next billing date to the credit report.) At this stage, if it is really because you forgot to repay, you should immediately communicate with the bank’s customer service to explain that you did not do it intentionally, and Repay the loan immediately. The purpose of doing this is to save your credit score as much as possible!
The third type of collection
Overdue within one month, the overdue information is only in the customer service department of the bank, and collection is mainly based on "reminders". If you are overdue for 1-3 months, the bank will classify you as seriously overdue. At this time, the overdue information will be transferred from the customer service department to the collection department, and the tone of collection will change from polite to "serious warning." At this time, the bank's collection department will keep calling you to "threaten" you. Please remind: you must answer the bank's collection call. If you do not answer the bank's collection call, the bank will determine that you have lost contact maliciously and will call you to apply for a credit card. Please fill in the contact information. Of course, this is a general situation. Some bank debt collectors also use very bad methods, so I won’t go into details here.
The fourth type of collection
If the debt is overdue for more than 90 days, some banks will issue a lawyer's letter, and collection personnel will also visit the door. Of course, the bank personnel will be relatively polite. The main purpose of the visit is to understand your personal situation and your property situation, and to discuss a repayment plan with you based on your situation.
The fifth type of collection
If the payment is overdue for more than six months and the amount exceeds 50,000, it is a credit card fraud. If the bank is willing to spend some time and labor costs, it will transfer it to the legal department to file a lawsuit and request the court to seize your assets. If the bank is unwilling to spend too much cost, it will outsource it to a collection company. The collection methods of the collection company will definitely not be as polite as those of the bank. There is also a lot of news about illegal and violent debt collection. Of course, if your overdue amount is relatively small, you may enter the outsourced collection process early.
The above five collection methods are the basic routines of bank collection in the five stages after the credit card is overdue. In fact, I want to say: After all, if the bank’s overdue money will still be 100 on the credit report, there will be overdue credit reports. The record will also affect other banks' scores for you. If you just forget, it is best to settle the loan as early as possible. If you are really unable to repay due to financial difficulties, you can discuss the repayment plan with the bank and make installment repayment.