The phone service password of a credit card is the cardholder's credit card phone banking password. This is a six-digit password that is used to verify the cardholder's identity when the cardholder enters the telephone voice system or credit card channel.

Generally speaking, you need to set a password when activating a credit card. There are two passwords. One is the query password, which is the phone service password. It is used when calling manual service or logging in to online banking. . The other is the transaction password, which is used when swiping a credit card to make purchases, withdraw money, and go through ATM machines.

Extended information:

Steps to set the password for CITIC Bank’s credit card phone service

Step 1: Search and install the “DongCard Space” APP on your mobile phone.

Step 2: Enter the Dongka Space APP, click "My", and then click "Login" to enter the Dongka Space login interface.

Step 3: Enter the Dongka Space login interface and click "Forgot Password".

Step 4: Enter the mobile phone number reserved with the bank when applying for the credit card, click "Get Verification Code", enter the verification code sent by the bank into the SMS verification code column, and click "Next".

Step 5: Enter the ID number used when applying for the credit card and click "Next".

Step 6: Enter the "new login password" and click "OK" to submit to complete the setting of the credit card phone service password.

CITIC Bank-Credit Card-What are the ways to set password for CITIC Bank credit card?