You can cancel through the bank customer service phone or go to the bank counter to cancel.

1. Customer service phone cancellation: Dial Zheshang Bank customer service phone 95527, dial the phone and transfer to manual service, tell the staff to cancel the credit card account, the staff will ask for your information, and after verification, We will start the cancellation process for you. If there is an overpayment in the account, the customer can give up the remaining overpayment in the account. You can also withdraw it at the counter 45 days after canceling your account over the phone.

2. To cancel a credit card at the bank counter: The cardholder must bring his or her ID card and the credit card to be canceled to the bank to fill out a card cancellation application form.

Extended information:

Some matters after canceling the account:

1. After canceling the credit card, please cut the magnetic strip of the card and dispose of it properly. After logging out, you can still log in to online banking, mobile banking and other channels to view accounting information, and the original card can still receive repayments or refunds.

2. If you want to resume the use of your credit card later, you can contact the customer service hotline to apply.

Reference material: Account cancellation_Baidu Encyclopedia