1. Customer service telephone handling:

The cardholder can call the customer service telephone number of Bank of Communications Credit Card Center at 400-800-9888, transfer the manual service according to the voice prompt, and then request the staff to upgrade the credit card level. The general staff will ask cardholders to provide relevant personal information, and if they meet the upgrade conditions, they can upgrade. Otherwise, upgrade will fail.

2. Counter handling of outlets:

Cardholders can bring their ID cards and personal financial certificates to the Bank of Communications business office outlets to submit card upgrade applications. According to the requirements of the staff, provide the latest personal information, income and financial proof, and upgrade after approval.