1. Active card replacement through the bank: CCB will remind the cardholder to change the card by SMS or email one month before the credit card expires, and send the new credit card to the cardholder's billing address on its own initiative. After receiving the new card, the cardholder only needs to activate it according to the prompt to use it.

2. Apply for card replacement online: If the cardholder has not received a new card from the bank or wants to change the card receiving address or credit card type, he can apply for card replacement online.