1. The account owner or his authorized inquirer shall go to the bank counter to inquire about the basic information, detailed information and historical transactions of the personal account with the valid identity documents (if any) and relevant supporting materials (if any) of the account owner and his authorized inquirer.

2. If the customer's certificate of deposit has been linked to the mobile banking with transaction function, the account holder logs in with the mobile phone number, and clicks "Deposit Management"-"My Deposit"-"Certificate of Deposit" on the home page to inquire.

(1) Open the China Bank app and click Login.

(2) Click "My Deposit" under Deposit Management.

(3) Click the certificate of deposit.

Third, the process of handling large deposit certificates.

Customers who open a personal current deposit account in China Bank can apply for signing subscription at our branch counter or smart counter with their valid identity documents; Customers who have opened online banking and mobile banking can directly sign up for purchase through online banking or mobile banking. This business allows agency.

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(1) This product is sold electronically, and paper certificates of deposit can be distributed.

(2) This product cannot be transferred automatically.

(3) Products without paper certificates of deposit will be redeemed automatically when they expire, and all products can be withdrawn in advance through outlets, smart counters, online banking, mobile banking and other channels.

Products with paper certificates of deposit must be redeemed at outlets and smart counters, and all of them are withdrawn in advance; Whether paper certificates of deposit are distributed or not, part of early withdrawal must be handled at the counter of outlets, and overdue redemption of products must be handled at the counter of outlets and smart counters.

(4) Before signing this contract, please read the Instructions for Customers of Personal Deposit Certificates of Bank of China Limited carefully.