You can make the following complaints to:

Complain to the customer service hotline of the bank credit card center.

complain to the bank's customer service hotline.

complain to the CBRC.

complain to the consumer association.

complain to the media.

file a civil lawsuit with the court.

report to the public security organ.

petition and report to the petition office of the local party and government organs.

Extended information:

The Pacific Credit Card of Bank of Communications is a credit card product that Bank of Communications has made great efforts to create by introducing advanced technology and management from HSBC. It has brought together the advantages of both the global and local countries, advocated a brand-new consumption culture and card experience with the theme of "China people's global card", and provided preferential treatment and considerate service all over the world.

according to the arrangement of strategic cooperation between Bank of Communications and Hongkong and Shanghai Banking Corporation Limited, the Pacific Credit Card Center of Bank of Communications was officially announced on October 25th, 24.

The establishment of the Credit Card Center marks the real beginning of the strategic cooperative relationship between Bank of Communications and HSBC.

At the same time, both parties hope to accumulate experience for cooperation in other fields through cooperation in credit card business, and build Pacific Credit Card Center into the first card issuing institution in China.

Promote the credit cards issued by both parties to be the credit cards with the highest popularity and praise, the largest card issuance and transaction volume, the best risk control and the best profitability.

Bank of Communications-complaint handling flow chart

Baidu Encyclopedia-Bank of Communications Credit Card Center