You can log in to personal mobile banking, select the bank card to be associated in the "Unrelated E-banking Account" list through the home page-account management function, and click "disassociate".

The verification steps are as follows:

1, face recognition.

2. Support verification tools: BOC E shield, mobile phone transaction code+dynamic password, SIM shield, mobile phone transaction code and mobile phone shield.

3. Accounts and debit cards need to verify the withdrawal password; Credit cards (including credit cards and quasi-credit cards) are used for telephone password inquiry.

Tips:

1. You don't need to select an authentication tool when operating association. The system will display according to the default security tool you set, and prompt you to enter the corresponding authentication information.

2. If your credit card telephone inquiry password is entered incorrectly for 5 consecutive times, it will be locked by personal mobile banking and cannot be used for verification again, and will be automatically unlocked the next day (that is, after 24:00 on the same day);

3. You can manage and operate personal mobile banking and personal online banking at the same time through personal mobile banking associated account.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.