1, online communication:
The cardholder logs into ICBC's personal online banking, selects customer service, clicks point redemption to enter the redemption screen, selects the gift and quantity to be redeemed, and after confirming the redemption, the credit card points will be deducted in real time and a redemption file will be generated.
2. Redeem at designated business outlets:
Cardholders bring their ID cards and credit cards to designated business outlets, fill in the redemption application form, select corresponding gifts according to the number of points, and the counter staff of business outlets redeem points according to the redemption application form; If the gift can be collected at the business outlet, the cardholder can collect it in real time.