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Using Ping An Credit Card points to exchange money for payment. I want to return the product for a refund. Can I still get the points back?

If the points are still within the validity period, the points will be returned after applying for a refund.

After initiating a return, it usually takes 3 working days to complete the return. After the order page shows that the return is successful, the credit and points will be restored within 2 working days.

Credit card points will be cleared once every three years during their validity period. In order to make it easier for customers to manage points in a unified manner, points can be redeemed before they expire.

Response time: 2020-04-24. For the latest business changes, please refer to the official website of Ping An Bank.