There are two ways to report the loss of a credit card and reissue it, and the required information is different: ID number and name are required to report the loss by telephone, thank you for verification; To report the loss at the bank counter, you need the cardholder's ID card.
Customer service telephone loss reporting: dial the customer service telephone number on the back of the credit card, enter the loss reporting area, and make a loss reporting request to the bank credit card customer service. Customer service will ask you to provide your ID number and name for verification. After verification, you can report the loss of your credit card. ?
Credit card loss reporting is a charging business (please consult the bank customer service for details). The charging standard for loss reporting is 60 yuan/card. If you need to reissue a new card after reporting the loss, you need to pay an additional fee of RMB 15 yuan/card. The reissued credit card will be mailed to your billing address within about ten working days. If you need express delivery, you need to pay the express fee in 20 yuan.
Don't handle multiple credit cards frequently because of giving gifts or collecting card faces. Please handle the card rationally according to your own situation and don't be too blind.
If you apply for multiple cards, cancel multiple credit cards, and then want to restore your credit cards, all the records will be recorded in the credit information system of the People's Bank of China.
Selling cards too frequently will only affect personal credit. Please handle and cancel the card carefully.