Well, I called Guangfa because a Guangfa Ctrip card got some Ctrip points with ZQ. Guangfa thought it was a credit card, frozen the points exchange function of my Ctrip account, and then frozen the points of other credit cards. Now Ctrip points have been deducted by Guangfa, and the redemption function of points has been restored, but the points of Guangfa and other Guangfa cards refused to be unfrozen. The customer service replied that all points should be cleared. What's wrong with me asking these points? Replied that the freeze was due to Ctrip's previous scoring behavior. I said that Ctrip's card problem is over. What does it have to do with these non-Ctrip cards? I replied that there was something wrong with one card and all the other cards had to be cleared, which made me feel very rogue.