You can handle it yourself at offline outlets. The specific cancellation process is as follows:

1. Bring your ID card to the bank counter and go through the card cancellation procedures;

2. Bank customer service The staff will verify your personal information and account information, and ask you to fill in the cancellation application form;

3. Complete the cancellation application form, sign a cancellation agreement with the bank, and take photos for archiving;

4. It is necessary to sign and confirm on the bank cancellation registration form;

5. After the staff verifies the identity, the card will be cut in person.

Of course, you can choose to log out via CCB customer service phone number. Call the CCB credit card 24-hour service hotline 4008200588, transfer to manual service, and then apply to cancel the credit card.

Extended information:

Please note when canceling a credit card account:

Before applying to China Construction Bank for account cancellation, you should pay off all the outstanding balances in the account and cancel all the credit card balances. Sign the relationship and destroy the card. The bank will handle the formal account cancellation procedures for you 45 days after accepting the account cancellation application.

The bank reserves the right of recourse against the cardholder’s debt incurred before the cardholder’s account is officially closed. When a cardholder applies to cancel a chip credit card account, his or her electronic cash balance should be zero. Otherwise, the cardholder should go to a China Construction Bank branch to withdraw funds (transfer funds out of electronic cash) after the credit account is officially closed. Return card.

China Construction Bank-Credit Card Terms and Conditions