If your credit card of China Merchants Bank is accidentally lost or stolen by others, you must report the loss and reissue it in time, so as to effectively prevent the credit card from being stolen. However, after the loss is reported, everyone must repay on time. Let's take a look at what methods are available to report the loss. 1. methods of reporting the loss of China merchants bank's credit card there are many ways to report the loss of China merchants bank's credit card, which you can handle through the channels of pocket life APP, online banking, mobile banking and telephone, as follows: 1. pocket life app: after logging in, click "card? Pay → Card Manager, enter the Card Details page, and click Lightning Card Replacement to easily complete the loss reporting operation. 2. Online banking: Log in to online banking for credit cards and click "Card Management → Credit Card Loss Reporting" to easily complete the loss reporting operation. 3. Mobile banking: log in to mobile banking and enter "Card Management → Card Loss Reporting" to easily complete the loss reporting operation. 4. Customer Service Phone: You can call the customer service hotline at 4-82-5555 with the reserved mobile phone number, and press 2# to report the loss. Reminder: The loss reporting of China Merchants Bank's bank credit card is a charging business, and the charging standard for loss reporting is RMB 6 yuan/card. If you need to reissue a new card after loss reporting, you need to pay an additional fee for 15 yuan/card. The reissued credit card will be mailed to your billing address in about ten working days, and if you need express delivery, you need to pay the express delivery fee in 2 yuan. In addition, the new card number and the three-digit number (CVV2) on the back of the card will change after the loss is reported.

second, how to repay after the loss of China Merchants Bank's credit card. After the loss of China Merchants Bank's credit card, the original debt will not be temporarily stopped because of the loss of your credit card. You still have to repay before the end of the last repayment date, otherwise it will be regarded as overdue. Some card friends said that they have not received a new card after reporting the loss of their credit card, so they don't know how to repay it. This is actually very simple. You just need to repay the original card number. If you can't remember the card number clearly, you can call China Merchants Bank's credit card customer service phone to get it, or you can go to the counter for repayment. In addition, personal online banking and third-party payment can be used to repay lost credit cards. These electronic methods do not need credit cards, but can be operated through accounts.