What should I do if I lose my Ping An Credit Card?

If the card is lost, you can apply for a loss report through the following methods:

Download the Pocket Bank APP, enter the credit card interface, click "More" - "Card Management" - "Card Protection" - "Report card loss", follow the prompts;

2. Click the following link: Ping An Credit Card Online Banking Link Log in to credit card online banking, select the corresponding card through "Account Management - Card Management", and click to operate according to the system prompts Report loss;

Warm reminder:

The fee for reporting loss of credit card is RMB 60/card for magnetic stripe card; RMB 75/card for IC card.

2. After reporting the loss, you can choose whether to apply for a new card. If you need to apply for a new card, the new card will be sent within 2 working days and will be received in about a week.

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