The reasons for not receiving the balance change reminder are as follows: 1. At present, the free customized balance change reminder has been switched from "SMS" to "E-mail" (the sending method of the reminder will not change when the credit card transaction amount exceeds 300 yuan). You can edit "Easy Link Collection Balance Change Reminder" for details. 2. When receiving e-link, please set the "Receive new message notification" of the e-link client to the enabled state; 3. Bulk transaction SMS (such as salary receipt, etc. ) will be delayed; 4. No notice will be given when the management fee and interest of small account are recorded. If it is not the above reasons, it may be related to service status, receiving mobile phone number, reminding starting point amount or communication. Please log in to the online bank and select the "Full Messenger" function. Appointment-ICBC Messenger-My ICBC Messenger-Modify "for details, or call 95588 to check the SMS sending status.