1. The arrival time of credit card refund is related to the refund method adopted by the merchant. Please consult the merchant or the acquiring bank for details. When the refund arrives, we will usually send you a short message. Please pay attention. You can also log in to Ping An Pocket Bank APP- Credit Card-My Bill for details;

2. The timeliness of credit card refund entry mainly depends on the merchant's return operation mode:

(1) The merchant can receive the transaction of the day immediately after canceling the transaction;

② From the second day after consumption, when the customer completes the return formalities:

If the merchant uses online return, it will generally be recorded in 3-5 working days;

If the merchant returns the goods manually (offline), it may take about 15 working days.

Note: If the other party confirms that the returned money has been transferred out, our bank will generally record it in 1-2 days.

Reply time: September 2020-16. Please refer to the latest business changes announced by Ping An Bank in official website.

[Ping An Car Owner Loan] A car can be loaned up to 500,000 yuan.

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