It can usually be used. If the ATM machine can recognize it, it can be used. If it cannot be used, then you need to apply for a new card.
Damaged card replacement: When your card can no longer be used due to damage, breakage, degaussing of the magnetic strip or incorrect signature, etc., you can apply for a new card to be reissued. To apply for a reissue, please call CCB’s 24-hour service Hotline, a reissue fee of 20 yuan per card is required for reissue of a new card.
According to China Construction Bank regulations, the handling fee for reporting the loss of a China Construction Bank bank card is 50 yuan per card, and there is no additional fee for replacing a card.
Steps/methods:
1. Report the loss verbally
If the cardholder is unable to go to the bank card department in time, he can report the loss over the phone, but he must do so at the bank card department. Go to a China Construction Bank branch to formally report the loss within 72 hours, otherwise the loss report will be automatically released after 24 hours.
2. Report loss at an outlet
If a cardholder loses his or her bank card, he or she can apply for a loss report at a nearby China Construction Bank branch. Loss reporting applications can be made at any CCB branch, and there is no need to go to the card issuing branch to report the loss. Applying for a loss report at an outlet is a formal loss report. The formal procedure for reporting a loss is that the cardholder must fill out a loss report application form, submit his/her identity document for verification, and pay a loss report fee and a lost card replacement fee. All financial responsibilities incurred by the card before reporting the loss and within 24 hours after reporting the loss shall be borne by the cardholder. If the cardholder finds the bank card after reporting the loss, he can cancel the loss report item. Fill out the application form for canceling the loss report. After canceling the loss report, the original loss report handling fee and the card loss report replacement fee will not be refunded.