1. You can call the bank with your mobile phone, call the customer service phone of the bank to which your credit card belongs, and provide your corresponding ID number for inquiry.

2. You can use the mobile banking APP to inquire, and you can use the credit card to inquire in the mobile banking APP. When the loss or damage of a credit card needs to be reported in time, you can inquire without the card number. My ID number can be reported by phone or at the counter. The staff can also check the complete card number of the credit card by entering the personal ID card in the system.