First, it may be that there are too many overdue records before, and the bank does not take the initiative to renew your card;

Second, did the billing address change, the customer service was not informed in advance, and no one signed the card? You can contact customer service to reissue the card.

Third, for example, the credit card is valid for 65438+February, and the old card can be used until the end of 65438+February. Maybe the card hasn't been issued yet, so follow-up attention is enough.