The specific method is as follows:

1. Go to the main interface first, and then open the China Merchants Bank Pocket Life app on your mobile phone, as shown by the red arrow in the figure below.

2. Click to enter the home page of China Merchants Bank Pocket Life, find the order voucher at the lower right, and then click the order voucher, as shown by the arrow in the figure below.

If you bought a movie ticket, please find the word "movie ticket" and click the movie ticket. As shown by the arrow in the figure below, many purchase orders will pop up.

4. After clicking on the movie ticket, according to the ordering time of the movie ticket, find the movie ticket you want to return in the purchase order, and click on the lower right corner to apply for a refund.

5. After applying for refund confirmation, wait a moment, and the page will show that the refund was successful, and the returned money will be returned to the bank card.

References:

Baidu encyclopedia-pocket life