2. If you receive the credit card and activate it, you must pass the real-name authentication first, and then ask the customer service to cancel it. The authentication method is:

After becoming a registered customer, you can apply for real-name authentication:

Step 1: Website members enter their login name (user name, mobile phone or email address) and password to log in to the credit card channel.

Step 2: The system will automatically judge whether the member has completed the real-name authentication of the credit card channel. If so, you can directly use the credit card channel service. If it is not completed, the "Real Name Authentication" button will be displayed in the member information area on the left side of the credit card channel page; When you click the "Credit Card Service Hall" button, the system will judge that the credit card channel real-name authentication has not been carried out, and will directly guide you into the authentication process.

Step 3: Fill in the name, credit card account number in my name, the last four digits of mobile phone number reserved in the credit card system and additional code information according to the requirements of the page, and click "Next" to check whether the customer information is correct. If it is correct, it will send a short message verification code to your mobile phone.

Step 4: You enter the correct credit card, telephone, bank inquiry password and mobile phone verification code, and click OK to submit the information.

Step 5: After the authentication is passed, click "Back" to enter the credit card channel.

3. If the credit card is not activated after receiving it, please ask the customer service to cancel the credit card directly. There is no handling fee.

4. CCB credit cards cannot be cancelled through other channels.