Some netizens on the Chinese government website left messages saying that it is very difficult and inconvenient to replace a lost bank card in another place. The China Banking and Insurance Regulatory Commission responded that 15 banks already support card replacement in other places. A reporter from Henan Business Daily found that many banks can handle card reissue in other places on the spot as long as you hold your ID card. However, special cards such as social security cards still do not support reissue in other places.

Anyone who has lost a bank card in a netizen message knows that it is difficult to replace a bank card in another place.

On the Chinese government website, three netizens expressed their worries about getting a bank card in another place. A netizen from Wuhan said that due to frequent business trips, his colleague lost his card. When he wanted to get a replacement card from the bank, the bank staff told his colleague that he had to go to the place where the account was opened.

A netizen from Qitaihe, Heilongjiang, said that he worked in Dongguan around 2000 and now that he has returned to Northeast China, he has lost his bank card and passbook. At the end of 2009, his father mistakenly transferred 1,500 yuan into this account. The netizen repeatedly asked the local bank in Qiqihar. The bank asked the netizen to return to Chang'an Town, Dongguan to get the card replaced because it did not have the authority to replace the card in other places. This is 1,500 yuan.

Netizens in Zhuhai, Guangdong said that because their father accidentally lost his bank card and social security card for payment of wages, the bank required him to go back to the bank where the wages were originally paid to apply for it in person, and he had to go back again after the application was completed. Going to pick it up in one trip is really too much trouble for an old man who is over 80 years old and has inconvenient legs and feet, so I hope it can be done in another place.

The China Banking and Insurance Regulatory Commission has 15 banks that support off-site card replacement

In response to netizens’ comments, the China Banking and Insurance Regulatory Commission stated that all national banks provide debit card (except social security cards) off-site loss reporting, Due to the differences in the construction conditions of each bank's business system, the specific service forms for account cancellation and replacement services are slightly different.

Among them, 15 banks including Industrial and Commercial Bank of China, Bank of China, and China Construction Bank provide debit card reissue services in other places.

Agricultural Bank of China and Hua Xia Bank provide debit card replacement services in other places. Cardholders need to report the loss and cancel the account of the lost debit card, and transfer the funds in the lost debit card to the new application. debit card account.

Because the business system of the Postal Savings Bank is still in the process of improvement, it can provide debit card reissue services in other places within the province, but cannot provide debit card reissue services across provinces.

City commercial banks, rural small and medium-sized financial institutions, etc. cannot provide their debit card reissue services nationwide due to service area restrictions.

The reporter experienced that he could reissue an ordinary debit card with his ID card

A reporter from Henan Business Daily experienced the experience on the afternoon of August 5 and found that the above-mentioned banks can indeed handle card replacement in other places for a fee. is 10 yuan.

“As long as you hold your ID card, you can apply at the branch.” ICBC staff told the Henan Business Daily reporter that the counter could complete the application for the customer at that time, but the card number will change after the card is replaced. For example, if a Shanxi card is lost and reissued in Zhengzhou, the card number will become Zhengzhou's, but the account's location will still be Shanxi.

Relevant people from China Merchants Bank also said that there is no problem in replenishing cards in other places. You can apply at the counter in person with your ID card. If the balance in the card is less than 50,000 yuan, you can apply at that time, but the card number will change. . If you don’t want to change your card number, the process can be completed within 7 days of application.

However, card replacement in other places is limited to ordinary debit cards. If it is a special card such as a social security card, banks are currently unable to handle it.