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What should I do if a PayPal buyer asks for a refund if their credit card is stolen?

1. To avoid the above disputes, foreign trade sellers must pay attention to the following points:

1. Sellers need to describe the items sold as detailed and accurate as possible. In particular, some quality standards and measurement units in China that are different from other countries must be explained in detail;

2. Keep chat records of communications with customers as much as possible to serve as effective evidence in future disputes. ;

3. Be wary of high-risk countries and abnormal transactions. Abnormal transactions generally manifest as buyers demanding that sellers use more expensive fast shipping regardless of freight costs or buyers constantly requesting to change the delivery address. Sellers should be more vigilant about similar transactions. And some countries from the Middle East and Africa have EMS freight information.

2. The display may be incomplete, so the transaction risk will increase accordingly. It should be noted that China Post’s freight tracking number currently only supports tracking inquiries in 5 countries, including: the United States, the United Kingdom, Canada, Australia, and New Zealand. Therefore, credit card issuers and PayPal only accept the EMS express delivery method of China Post in these five countries.