Hello! Generally, the submission is unsuccessful. It is recommended that you resubmit and keep the successfully submitted screenshots. If you are still prompted that it was not submitted successfully, please send the screenshot to our customer service mailbox, and please explain the situation, and we will transfer it to the competent department for your follow-up.

If you still have questions, I suggest you solve the credit card problem anytime and anywhere through the credit card intelligent service platform.

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