1, one card mobile phone number (M2): it can be modified through ukey and the counter, and mobile banking can also try to operate. The specific way is as follows:

(1) Login to UK Professional Edition: If you have already applied for the online banking professional edition (the key) at the counter, you can log in to the professional edition, and click Settings → Personal Information → Modify the mobile phone number in the upper right corner, and the modification will take effect in real time;

(2) outlets: I need to enter the verification code of the new mobile phone when I bring my valid ID card for opening an account and my new mobile phone to the outlets; Minors can entrust guardians, who will handle related business instead of minors, and need to produce valid identity documents and guardianship certificates;

(3)VTM (visual inspection counter): 16 I open an account with my old ID card, and I have a valid ID card (verification code is required for new mobile phones);

(4) Mobile banking: When you and others reserve the same mobile phone number in China Merchants Bank and meet the maintenance conditions, you can modify it in mobile banking. Entering "My → Basic Information Page → Reservation Information Management → Personal Mobile Number" requires system review.

Tips: To modify the mobile phone number at the counter of Chengdu China Merchants Bank, you need to send a verification message to the operator to verify the real-name authentication of the mobile phone number. If the mobile phone number is for relatives, be sure to verify the kinship through the marriage certificate and household registration book. ?

2. The reserved mobile phone number of credit card can be handled through the following three channels:

(1) customer service hotline: modify the mobile phone number of the credit card through customer service: you can call the credit card hotline and enter the manual service according to the voice prompt.

Tips: The modification will take effect before 24: 00 the next day.

(2) Pocket Life: To inquire and modify the reserved mobile phone number of the credit card through the Pocket Life APP, please click My Personal Information to manage the mobile phone/email address of the credit card.

Tips: If you need to modify the mobile phone number bound to Pocket Life synchronously, click "One-button Synchronization" under "Synchronous Login Mobile Phone Number Function" after modifying the mobile phone number.

(3) Professional Edition: After logging in to Professional Edition, click Modify Credit Card Customer Management Information. You can query and modify the mobile phone number, and the modification will take effect immediately.

Tips:

1. The professional version only displays some mobile phone numbers; ?

2. If you haven't applied for the professional version, you can call the credit card hotline to modify it manually, or you can modify it through the handheld life app; ?

3. The professional edition doesn't support MAC system at present, so Apple computer can't log in to the professional edition.

(Reply time: 2021September 13, please refer to China Merchants Bank official website for the latest business changes).

Tips: If you have any questions in the follow-up, please feel free to contact China Merchants Bank APP@ your intimate customer service ~