Apple shows that the refund has not arrived, which may be because there is no refund time, because the refund time is delayed according to the different refund methods, which will lead to the fact that it will take some time for the refund to reach the customer account, so just wait patiently. In addition, different payment methods and refund channels also need to be carefully checked.

Apple explained why it didn't receive a refund.

Brand model: Apple 12

System version: IOS 14.2

Apple's mobile phone has been refunded, but it hasn't arrived yet. There are many reasons. There may be no time for refund, because the refund time will be delayed according to the different refund methods, and even if it is displayed, it will take some time to arrive.

In addition, it is also possible that the account number has arrived, but it is not displayed in the system. At this time, we can check the account balance. And according to the different payment methods, the refund channels are also different. If you buy through the flower garden, the refund will also go back to the flower garden. If you buy by credit card, the refund will be returned to the credit card. We can check it carefully.

Apple initiated a refund application, which was approved by the customer service, forwarded to the financial department for approval, and then submitted to the bank. At this time, the banking system will automatically transfer the money to the customer's account within 1 working day, so the refund will be completed on Apple's mobile phone, but the money will not arrive until the next day, so we can wait patiently.