The credit card inquiry password refers to the password entered by the cardholder when entering telephone banking inquiry or clicking on new user registration in online banking. The initial inquiry password is the last 6 digits of the cardholder's ID number. If there are not enough digits, Then add 0 in front. The credit inquiry password is used for online payment, online banking login, points redemption, etc., calling the customer service hotline, and purchasing goods in the credit card mall.

1. Set Huaxia Credit Card Inquiry Password

The Huaxia Credit Card Inquiry Password is set by the cardholder when the card is activated. When you choose the online credit card activation method and fill in the information online, a query password will be set at the same time; when you choose the customer service phone activation method, when you activate the card, there will be a voice prompt to set the query password.

2. Bank counter.

You can request to change your transaction password at any business outlet of Hua Xia Bank. You only need to bring your Hua Xia credit card to the bank counter, enter the original transaction password correctly, and follow the prompts to change your transaction password.

3. Telephone Banking

You can call the 24-hour customer service hotline and 24-hour overseas hotline of Hua Xia Bank Credit Card Center, enter your personal ID number and query password to enter the voice menu, and select "4. Cardholder Services" → "5. Password Settings" → "3. Modify Transaction Password".