The customer service hotline of Industrial Bank is 95561; the customer service hotline of credit card is 400-88-95561. Industrial Bank's telephone numbers are divided into Industrial Bank's ordinary banking telephone numbers, Industrial Bank's credit card telephone numbers and VIP customer telephone numbers. Industrial Bank's telephone number does not have an 800 number. Industrial Bank's customer service hotline requires a certain communication fee, whether it is a unified customer service or a dedicated credit card line.

Call the bank credit card customer service, the charging standards are as follows:

1. 400 customer service number, the charging standard is the same as the charging standard for local calls, no long-distance call charges; The user pays the local call fee, and the rest is paid by the credit card center (including long-distance calls and other charges)

2. Calls from areas where 400 numbers are not available will be charged as normal calls. Some banks, such as Hua Xia, etc., also have local credit card hotlines, such as: area code---landline number

Instructions for using the function buttons of Industrial Bank’s 24-hour customer service hotline

(1) Enter the amount When entering other information, press the * key before all input is completed to indicate re-entering. In addition, entering the "*" key does not affect any operation.

(2) The end key for inputting numbers is the # key (after numbers such as account number, password, amount, etc.). In other cases, this key is used as a voice interruption key or enter key.

(3) For transactions involving fund transfer, after the information is completely entered, the system will broadcast the confirmation information. No key presses can interrupt the broadcasting process. After the broadcast is completed, press "1" to confirm the transaction, and press "0" Indicates transaction cancellation.

(4) The date is eight digits of year, month and day. For example, "20031020" means October 20, 2003.

(5) If you enter an incorrect credit card number or query password three times in a row, the system will prompt you to change the query password; when using the automatic voice service, if you do not enter any information within 20 seconds, the system will automatically hang up. .