The reason why the credit card progress can't be checked is because the personal data has not been submitted to the credit card center and is still in the local branch.
If you didn't check the progress of your credit card when you applied online, it means that the bank didn't receive your online application, so you can't check the progress of your credit card application for the time being. Don't worry, wait patiently for a few days and then check the progress of your credit card application.