If the cardholder has any questions about the credit card of the Postal Savings Bank or wants to handle the credit card-related business of the Postal Savings Bank, it is suggested to dial 400-88-95580 for manual service, select voice after dialing, and enter the manual service according to the voice prompt button after completing personal identity verification.

The manual service of Postal Savings Bank can provide credit card users with credit card application consultation, application progress inquiry, password modification or reset, credit card loss reporting, account inquiry and other functions. You only need to verify your identity successfully and ask the customer service for relevant requirements.

The main functions of customer service telephone of postal bank:

1, the national unified 24-hour credit card customer service hotline, answering questions for cardholders anytime and anywhere.

2. Notice of marketing activities, the freshest preferential promotion information, so that cardholders can take a glance.

3. When the cardholder calls the customer service hotline of the bank to inform the cardholder of the change of important information such as mobile phone number and address, the bank will update the relevant personal information of the cardholder in time to protect the rights and interests of the cardholder.

4. The main service contents of customer service telephone of Postal Bank are as follows:

(1) activation card;

(2) Set or reset the inquiry password or transaction password;

(3) Query: information such as unbilled bills, the latest 12 invoiced bills that can be queried, available credit line, available cash withdrawal line, account information and points.

(4) The faxed bills that have not been sent and those that have been sent should be reissued;

(5) Application for loss reporting, card replacement and account cancellation;

(6) modify the bill (except for special products);

(7) Apply for or cancel SMS service, and adjust the initial amount of monthly SMS notification;

(8) Application for installment payment business;

(9) Apply for or cancel the automatic repayment service;

(10) Application for quota adjustment;

(1 1) Update personal information: In order to provide quality service to cardholders in time, if the personal information of cardholders, such as address, telephone number and company, changes, you can also call the bank's 24-hour credit card customer service hotline.