If you have any objection to the transaction after receiving the statement, you can call the customer service hotline of China Bank at 4006695566.

If you need to read the purchase signing document (copy), please be sure to call within 30 days after the billing date, because China UnionPay has a time limit.

If you don't raise any objection or make repayment within 30 days after the bill date, it will be regarded as accepting the transaction. For the transaction that exceeds 180 days, we will help you recover from the acquirer, but you have to bear the relevant expenses and possible economic losses.

The above contents are for your reference. Please refer to the actual business regulations.

The credit card has been returned. There is no money in it. What happened?

The credit card has been returned and there is no money in it. That's because the credit card is used by you to borrow money, and there will be no balance in it. Only loans and overdraft limits can be used.

The credit card lost money for no reason. What happened?

All credit card transactions will be reflected in the bill, and there is no case where the bill does not show no money. In addition, I suggest you consult customer service to see if your credit card is insured and the insurance premium is deducted. Look, the amount is a little similar.

Extended data:

Conditions for handling credit cards:

Adults over 1 and 18.

2. If you don't have a credit card, you need to provide the company's financial certificate, your income status and other relevant certificates. If you already have a credit card, you can use it to apply for a card, which is convenient for many steps.

I must provide my ID card.

Credit card review stage:

Wait patiently. This period of time is the audit stage of bank staff. You should call back your own phone number, home phone number, company phone number and friend phone number to confirm the authenticity of the information.

After calling to confirm, you can check the progress of credit card application in official website.

Credit card issuance notice:

If your credit card passes, the bank will send you a message informing you to check the card within the specified time.

If your credit card fails the audit, you will also receive the message that the audit failed.

Receive the card for activation:

It can be divided into telephone activation, SMS activation, network activation and other forms to activate your card and set key information such as inquiry password, login password and transaction password. When everything is ready, you can start using your credit card.

To apply for a credit card, you need to provide the following information (not all at the same time, but the more information, the greater the possibility of success)

1 Copy of personal ID card

2 proof of unit income (if you are a well-known enterprise, state-owned enterprise, lawyer, public school teacher, public hospital doctor or nurse, civil servant and other people with stable income, you only need a work permit)

Proof of residence (such as copy of real estate license, copy of water and electricity invoice, copy of rental contract, etc.). )

Any of the following certificates will increase the credit overdraft limit.

1, certificate of deposit

2. Proof of assets

3. Copy of other bank's credit card

The credit card has been returned. What's the matter with no money in it?

There are two possible situations:

First, the repayment has not yet arrived, resulting in the line can not be restored;

Second, the bank lowered the limit. When you repay, the card is in the state of exceeding the limit, so the money is returned, and there is still no use limit.

If not, I suggest you call the bank's customer service hotline again to confirm.

Credit card repayment means that when the cardholder's credit card consumption reaches the final repayment date, in order to ensure the cardholder's good credit record, the bill consumption funds will be returned to the bank.

Common credit card repayment methods in China mainly include the following categories (according to the cost level):

In-bank repayment:

The repayment methods mainly include: issuing bank counter, ATM, online banking, automatic transfer, telephone banking repayment, etc. The credit card limit will be restored immediately after repayment, and the money will generally be recorded after being processed by the system on the same day.

Mobile phone repayment:

Mobile phone is a personal payment terminal of mobile financial system, which can be used for direct repayment and transfer by credit card. Arrive immediately!

Convenience store repayment:

Convenience store repayment is mainly completed through the "Lacarra" smart payment terminal installed in the convenience store. Generally, it will arrive in 2~3 working days, and there is no handling fee for repayment in this way.

Network repayment:

Common online repayment methods in China are: Baidu Wallet, UnionPay Online, Kuaiqian, Shengfutong, Alipay, Yifubao and so on. Choose different platforms and banks, and the charging standards and specific arrival time are different.

Inter-bank transfer:

Inter-bank transfer/remittance repayment is mainly divided into two ways: inter-bank in the same city and inter-bank in different places. Whether it is transfer or remittance, the remittance bank will charge a certain fee, and the payment time and repayment convenience are not as good as those of peers, online repayment and convenience stores.

Counter channel:

Counter link refers to the bank card issued by various networked financial institutions, and the RMB current deposit and withdrawal transactions are conducted through the counters of other bank outlets registered in the mainframe system of UnionPay Trading Center.

Lacarra:

Cardholders can complete credit card repayment, mobile phone recharge, online bill payment and other services through convenience stores, bank outlets or terminals that purchase "Lacarra" equipment.

Xinfutong:

"Xinfutong" smart card phone is an innovative electronic product independently developed by China UnionPay, certified by Bank Card Testing Center and supported by financial services provided by China UnionPay's inter-bank information exchange network.

Repayment pass

Using the "Repayment Pass" for repayment, the fees are generally charged according to the charging standards for inter-bank transfer in the same city and inter-bank remittance in different places stipulated by the local people's bank.

Smart repayment:

The main function of the new industry is to use the balance of 5%- 10% in the card to make a good consumption repayment plan, and then automatically recover the consumption repayment through a licensed payment company to achieve the purpose of full repayment, and charge a certain handling fee. The basic functions are bill management, local payment, card-free application, etc.

What happened when the money in the bank card suddenly disappeared?

There may be three reasons why the money in the bank card suddenly disappeared: personal identity information was stolen; Virus in mobile phone leaks credit card information; The bank card was copied and fraudulently used, and the bank card was stolen when the credit card was paid.

When you get the above information, the most important thing is to call the bank to report the loss immediately, and then go to the bank to check the transaction details and confirm the funds. If the money is not traded by yourself, you can call 1 10 to report the case and ask the police to intervene.

If you find that the money in the bank card has been stolen by others, you should withdraw money from a nearby bank outlet or ATM at the first time, and print a transaction receipt to prove that you had a bank card when the money was stolen. After obtaining the receipt, you should report the loss to the bank outlet or call the bank customer service hotline as soon as possible and freeze the bank card to avoid the loss from expanding.

Next, you should explain to the bank that the bank card was stolen, negotiate compensation and call the police to see if you can recover the loss.

According to the regulations of the relevant departments, as long as I didn't swipe the bank card, you can hand over all the transaction records, the location of the bank card and other related information to the relevant departments. After the examination of relevant departments, you can confirm that the bank card was stolen by others, so you can ask the bank to make corresponding compensation according to the actual situation and the amount of loss, and the bank can only accept this.

However, it is also important to remember that if the bank card is lost, you need to call the bank's hotline at the first time to indicate your intention to report the loss, or go to the counter to report the loss. Only in this way can the bank card be frozen and the deposit loss be reduced. As long as you report the loss in advance, even if the money inside is stolen, don't be too nervous. On the contrary, if you don't report the loss of the bank card at this time, as long as the money is stolen, the bank will compensate.

What documents do I need to apply for a bank card?

To apply for a bank card, you need to bring your ID card to the bank outlet, but it should be noted that if you are not a local account, the bank may also require the cardholder to submit proof of residence or work before you can apply for a bank card.

The credit card I applied for two months ago has never been used. Why is there no money in it?

There is no money in the credit card, so you should spend it first and then pay it back. It is the bank that gives you a quota first, within which you can spend first and repay within the prescribed time limit.

So much for the introduction that credit cards are useless and money is gone.