Under normal circumstances, you only need to bring your valid ID card to the bank counter to apply for a replacement card. If you can't provide the bank card password for the replacement card, you must report the loss first, and then go to the branch counter to reissue it a week later. Moreover, the new card reissued after loss reporting is different from the old card, but the account information is the same.

It must be pointed out that the replacement card can only be handled in person at the bank outlet and cannot be entrusted to others. In addition, there may be some production costs and business expenses.

The specific process of reporting the loss of a credit card is as follows:

1. When applying for a replacement card through the credit card customer service phone or the bank counter, it should be noted that the bank will give the cardholder a cooling-off period of several days after reporting the loss. If the cardholder finds a credit card during this period, he can cancel the application for loss reporting. The cooling time has passed, so you can reissue the card.

2. The credit card center makes and sends a new card to the cardholder. Banks usually send cards by registered mail. By default, they will send the mail to the address reserved by the cardholder when applying for a credit card. If the address changes, they must explain to the bank.