Ping An Bank’s credit cards do not have personal account managers, while debit cards have personal account managers. If you have any problems, you can solve them through the following methods:

You can log in to Ping An Credit Card Online Banking;

Call the service hotline 95511-2 and follow the voice prompts to enter relevant personal information and ask for manual assistance;

Log in to the official website of Ping An Bank and consult the customer service staff on the official website.

Ping An Bank Credit Card is the first credit card launched after the merger of Shenzhen Commercial Bank and Ping An Bank and was renamed Shenzhen Ping An Bank. In addition to the basic functions of credit cards such as credit consumption and cash advance, it also has many Special functions provide cardholders with comprehensive security protection covering "safety in consumption, safety at home, and safety in travel".

Ping An Bank is an important member of Ping An Group of China and an important part of the comprehensive financial service platform of Ping An Group of China. As a joint-stock commercial bank operating across regions, Ping An Bank has a registered capital of RMB 5.461 billion and total assets of more than RMB 130 billion. Its head office is located in Shenzhen, and its business outlets are currently located in Shenzhen, Shanghai, Fuzhou, Quanzhou, Xiamen and Hangzhou. .