If your credit card is lost or stolen, you can immediately call the 24-hour customer service hotline of Minsheng Bank at 400-66-95568. With my valid ID number and telephone password, I can report the loss by myself through the emergency loss reporting function of the automatic voice system. You can also switch to manual service, and Minsheng Bank will report the loss for you and reissue a new card as soon as possible to avoid your loss.

If you accidentally lose your card abroad and need it urgently, please contact Minsheng Bank or the emergency support center of VISA and MasterCard international organizations in time to handle an emergency replacement card for you to relieve the inconvenience caused by the lost card.

The loss reporting of Minsheng Bank's credit card is a charging service. At present, the charging standard for reporting the loss of credit cards in Minsheng Bank is: 60 yuan RMB/card (including the card replacement fee).