Yes. In order to improve the mall shopping experience, optimize the order cancellation process:

1. If payment has not been made, the system will automatically cancel the order within 30 minutes!

2. If the payment has been successful and the order status is "To be shipped", you can apply to cancel the order. Please go to "Pocket Mall" - "Personal Center" - "All Orders" and enter the order details page to cancel. Order. The merchant usually takes 1 working day to review, and the refund will be credited or the credit will be released about a week after approval!

3. If the order status is "Out of Warehouse" or "Completed", you can apply for return or exchange. Please go to "Pocket Mall" - "Personal Center" - "All Orders" and enter the order details "Application" Under "After-Sales", if you initiate a return or exchange, the merchant will generally review it for 3 working days. If the merchant does not process it within 5 days, the system will automatically approve your return application, don't worry!

At the same time, please send the goods back within 7 days and fill in the logistics information, otherwise the return will fail.