2. Converting Bank of Communications credit card points into gifts through online banking is the most common way, and you can also see the exchanged goods intuitively. The specific steps are as follows:

(1), log on to the website of Bank of Communications Credit Card Center, and click "Points Award";

(2) Enter the "points reward" page and click "I want to redeem";

(3) Enter the "Credit Card Login" page and apply for redemption of credit card points of Bank of Communications after login.

3. Another way is to call the manual customer service of Bank of Communications to exchange gifts, and call the credit card customer service hotline of Bank of Communications at 400-800-9888. Co-branded card customer service hotline 400-889-3888 can directly apply for Bank of Communications credit card points to redeem gifts.