Star service is a brand-new service system launched by China Telecom after upgrading and optimizing the original VIP service system. ? In order to thank customers for their long-term support, China Telecom awarded the corresponding star-rated customers "stable consumption, long online life and good credit record", and provided them with a series of differentiated services such as point multiplication, 10000 priority access, broadband emergency response and star-rated customer service manager, which is a feedback measure.

The customer's star rating is 1-7 stars. The higher the star rating, the more star service rights you can enjoy, as follows: