1. After calling the credit card service number 955 1 1-2 from a non-reserved number, press "2#-#" according to the voice prompt to directly transfer to labor;

2. If you have not applied for a credit card or forgotten your password and need to transfer to manual service, please dial the service hotline 955 1 1 to enter the credit card service, then press "2#" to select "Card Application and Progress Inquiry", and then press "2" to select "Application Progress Inquiry". When prompted to enter the ID number, you can directly transfer to the customer service specialist.