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What should I do if my credit card disappears?

Can I reissue a lost credit card?

Can I reissue a lost credit card? If your credit card is lost, you can contact the credit card customer service center of the bank to which you belong. Contact the manual customer service and explain that the credit card has been lost. The customer service staff will verify your personal information and then reissue it for you. Check your receiving address. This usually takes about seven working days. , they will issue it to you. After receiving the new credit card, you can reactivate it according to the above prompts. :

1. Under normal circumstances, all financial responsibilities incurred by the card before reporting the loss and within 24 hours after reporting the loss need to be borne by the cardholder. Therefore, we must report the loss immediately after losing a credit card. At the same time, users must not forget to repay the credit card during the process of applying for a replacement card, otherwise personal credit will be affected.

2. If you are sure that this card is not left at home, you will not be able to find it. Lowering your credit card limit is a simple and effective way to reduce your losses. If you apply for multiple credit cards at the same bank and only use one credit limit, you can go to the bank or call customer service to change the credit limit of the card to 1 yuan to prevent it from being lost. Even if it is discovered by others, you are not afraid of being stolen.

3. Cancel the credit card

If you think the fee for reporting losses is too expensive and do not want to report losses, you can choose to cancel the credit card directly, or make a temporary loss report first and apply for the bank's For another credit card, wait until the new card is approved, and then permanently cancel the lost credit card. The limit will generally not be lower than the previous one. This way you not only avoid risks, but you can also continue to use your credit card from this bank. But before canceling your credit card, it’s a good idea to spend some points to avoid wasting them. Additionally, it depends on whether you engage in other activities to avoid being charged by the bank.

You can take the following measures after losing your credit card:

Step one: Call immediately to report the loss or temporarily freeze it

If you find that your credit card is missing, call immediately The customer service number of the card-issuing bank can handle loss reports or temporary freezes through voice or manual customer service. Timely loss reporting can prevent your credit card from being stolen by others and ensure the security of your account as much as possible.

Step 2: Formal loss report

Some banks require that after reporting the loss over the phone, you must go to the nearest card-issuing bank branch within a certain period of time to formally report the loss of your credit card. Please note that there is a fee for reporting the loss of a credit card. When making a formal loss report, the cardholder must fill out a loss report application form, submit his/her identity document for verification, and pay a loss report fee, etc. If the cardholder finds the credit card after reporting the loss, he can cancel the loss report, but the loss reporting fee already paid is generally non-refundable.

Step 3: Apply for a new card

After the credit card is reported as lost, if the cardholder confirms that the original credit card cannot be found, he or she can apply for a new card from the card-issuing bank. The new credit card will be different from the original one. If the cardholder's original credit card has been linked to some services such as automatic repayment and insurance premiums, he must remember to update the information in time. Take good care of your new credit card.

What should I do if I lose my credit card?

If you lose your card, you must report the loss promptly. You can call the bank’s customer service hotline, or you can handle it yourself through mobile banking, online banking, etc.

What should I do if my Bank of China credit card is lost?

If your credit card is lost, please report the loss immediately to ensure the security of your account. You can report the permanent loss of your credit card through mobile banking, "Bank of China Credit Card" WeChat official account, online banking, customer service hotline and other channels. Warm reminder: Call the Bank of China credit card customer service hotline 4006695566 to quickly handle the loss report through the voice prompt "#" key.

The above content is for your reference, please refer to actual business regulations.

That’s it for the introduction of what to do if your credit card disappears.