The information items that cardholders can query include: personal general ledger information, personal interest settlement statement information, personal detailed account information, provident fund management department information, mainly including: housing provident fund account balance and remittance, Account details such as repayment, withdrawal, interest calculation, etc., and provident fund account information can be printed on the housing provident fund reconciliation book.

Inquiry method:

Hold the card at the inquiry machine of each management department of the Housing Provident Fund Management Center;

Call the customer service hotline of the Housing Provident Fund Management Center at 12329, and use the automatic voice System inquiry (charged as ordinary local calls)

Log on to the Beijing Housing Provident Fund Management Center website for personal housing provident fund inquiry;

Use the card to inquire at the inquiry machine terminal set up by the bank;

Call the bank’s customer service hotline to inquire (charges are based on ordinary local calls);

Log in to the bank’s online banking to inquire.