When logging in to China Construction Bank’s mobile banking, it always says that the format of the entered information is wrong, and sometimes it says that the password is wrong (the input is obviously the same). What’s wrong?

The reasons why CCB’s mobile banking always prompts for input errors when logging in:

1. Entering a password with letters is not case sensitive;

2. Entering the verification code Timeout;

3. Mobile banking software program error;

4. Network communication failure.

The banking system will automatically identify whether the password is correct or not.

Please pay attention to capitalization and enter it in half-width English (if the last digit of the ID number is X, it must be in English capitals), and do not contain illegal characters.

Extended information

China Construction Bank is a mobile financial service platform specially created for mobile banking customers. It has transfer and remittance, payment, investment and financial management, account management, credit card, mobile phone recharge, outlets In addition to common functions such as maps, it also provides customers with convenient life services such as online movie tickets, air ticket booking, great wisdom, deposit and loan calculator, CCB Mall, and QR code consumer cards. The cool and smooth interface design and novel and practical functions allow you to fully enjoy the fun of mobile life. It is a good helper in your financial life that is always by your side.

If the verification fails for a total of 6 consecutive times, the bank will officially freeze the qualification to use the mobile banking login password.

Please bring your valid ID and online banking registration card to an outlet that provides personal mobile banking services to reset your mobile banking login password for free.

Reference: Baidu Encyclopedia-CCB Mobile Banking